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Due to the impact of novel coronavirus (2019-nCoV), the service of express companies is limited: orders to Hubei province of China are suspended from 30th Jan 2020; orders to other provinces of mainland China and Hong Kong may be delayed; there is no impact for orders to the Canada. If you have placed any orders to Hubei province after 30th Jan, please contact CMLink customer service to request a refund. Sorry for any inconvenience caused and many thanks for your support and understanding!

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    *If you need to keep your existing phone number, only the numbers of Greater Toronto Area, Greater Vancouver Area, Montreal, Halifax and Calgary are supported. Please select the corresponding province.

    Simply follow the steps below
    1 Select a plan
    2 Fill in your order info
    3 Select the payment method
    Estimated time of arrival
    Canada Within 5 working days
    China Within 7 working days
    ROTW Within 20 working days
    Starting from December 2019 to January 2020, due to the weather and traffic condition, your delivery will be delayed. Please find tracking number in your email and contact Canada Post to confirm the delivery status. We apologize for any inconvenience. Thank you for your support to CMLink!
    Estimated time of arrival
    Canada Within 5 working days
    China Within 7 working days
    ROTW Within 20 working days
    Starting from December 2019 to January 2020, due to the weather and traffic condition, your delivery will be delayed. Please find tracking number in your email and contact Canada Post to confirm the delivery status. We apologize for any inconvenience. Thank you for your support to CMLink!

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    Remarks

    a. Your CMLink Canada Pack will be renewed on the same date of every month. Please ensure your balance is high enough.

    For example:

    i. If you subscribe to a Pack on 10th June, it will be renewed on 10th July, and subsequently on 10th of each month.

    ii. If you subscribe to a Pack on 29th, 30th or 31st of the month, your Pack will be renewed on the last day of each month.

    b. You may renew the Pack within a 3-day grace period after the expiration date of the current package if your auto-renewal fails. If no renewal is made after the grace period, the service will be terminated.

    c. When roaming in Canada, or mainland China/Hong Kong, local call minutes will be deducted for dialing/receiving calls to Canada numbers. Calls to mainland China/Hong Kong numbers will be deducted from mainland China, Hong Kong local minutes or mainland China, Hong Kong roaming minutes within the plan.

    d. All prices exclude taxes. Relevant taxes will be charged at the time of payment according to the province in which the attributed number is located.

    e. You may view the terms and conditions here.

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    Manage your account by simply 3 steps
    1 Activate Your Account via Email
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    2 One Step to Link Your SIM Card
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